Terms and Conditions of Service

1. Scope of Work

• Canyon Plumbing Solutions will perform services as outlined in the agreed service request, estimate, work order, or invoice.
• Any additional services outside the initial scope will require Customer approval and may incur additional charges.

2. Estimates and Pricing

• Estimates are based on information provided at the time and may change if additional issues or requirements arise.
• Prices are subject to change based on market rates, materials, and labor required.
• All pricing will be disclosed and agreed upon before work begins.

3. Payment Terms

• Payment is due upon completion of service unless otherwise agreed in writing.
• Accepted payment methods: credit/debit cards, checks, and online payment platforms.
•  Late or non-payment may result in interest, late fees, or service suspension.

4. Cancellation and Rescheduling Policy

• Please notify us at least 24 hours in advance to cancel or reschedule a service appointment
• Cancellations with less than 24 hours’ notice may be subject to a cancellation fee.
• Emergency or same-day bookings are non-refundable once dispatched.

5. Access to Property

• Customer must ensure safe, clean and timely access to the service location
• Failure to provide access at the agreed time may result in delays or additional charges.
• Canyon Plumbing Solutions is not responsible for delays or additional costs caused by restricted access.

6. Customer Responsibilities

• Customer agrees to keep pets and valuables secure during the service.
• Customer must disclose any known hazards (e.g., mold, asbestos, electrical issues) before work begins
• Canyon Plumbing Solutions is not responsible for damage due to undisclosed hazards or pre-existing conditions.

7. Warranty and Guarantee

• We offer a 2 year warranty on our workmanship, unless otherwise stated.
  
  ○ No warranty on customer supplied material.
• Manufacturer warranties apply to any materials or products used.
• Warranty is void if third parties alter or tamper with the work after completion.

8. Limitation of Liability

• Canyon Plumbing Solutions is not liable for indirect, incidental, or consequential damages.
• We are not responsible for delays caused by weather, utility issues, supplier shortages, or other events beyond our control.

9. Permits and Compliance

• Where applicable, Canyon Plumbing Solutions will obtain required permits if specified in the service scope.
• We follow local codes and regulations to the best of our knowledge.
• Customer is responsible for verifying HOA or other third-party requirements if applicable.

10. Termination of Services

• Either party may terminate services with reasonable notice.
• Canyon Plumbing Solutions reserves the right to refuse or discontinue service if terms are violated or safety is compromised.

11. Dispute Resolution

• We aim to resolve all disputes amicably
• If needed, disputes may be resolved through mediation or arbitration before legal action
• All legal matters will be handled in the jurisdiction of Arizona.

12. Changes to Terms

• Canyon Plumbing Solutions may update these Terms at any time. Updates will be posted on our website or provided in writing upon request.

12. Changes to Terms

• For questions, service requests, or concerns, contact Canyon Plumbing Solutions